If you’re considering solar for your home or business, you probably have some questions about how it all works. Read below for a step-by-step explanation of the solar installation process with our team!
1. Book an appointment for a free consultation with a member of our sales team. These meetings can be in-person or on Zoom, at the discretion of the customer. To book a meeting, take the first step here!
2. Once the consultation is complete, the sales rep will draft a contract for the project to be signed by the customer. When the contract has been drawn up and executed, the project will then be submitted to our Project Management department.
Note: every solar project (residential and commercial) is assigned a Project Manager who is a member of our office headquarters staff. Project Managers are responsible for overseeing every aspect of the project and act as a point-of-contact for any questions, comments, concerns, or support the customer may need.
3. The Project Manager schedules a site assessment of the property, where a site assessor measures the roof and the electrical setup of the property. This information is brought to one of our PV Design Engineers who will create a design for the project. Our engineering team creates the layout of the project through a site plan, which ensures the house can even hold solar panels. Electrical is also reviewed to ensure the compatibility of a solar panel system with the property’s electrical infrastructure.
Not sure if solar will work for your roof? No problem! Read more about best roofs for solar.
4. Simultaneously, Project Management works with the customer on financing the project, while our interconnection coordinator is submitting the contract and other appropriate documents to the utility and NYSERDA.
5. Once the engineering is done, any scope of work changes and the final design of the project are brought to the customer for approval.
6. After receiving customer approval, we can issue a project permit when our permit team applies for one through the township’s municipality. 4-6 weeks is the average wait time for a permit, but it could be more or less depending on the municipality.
7. Once the permit is secured, installation takes place in 1-2 days.
8. Upon completion of installation, we schedule an electrical inspection to ensure the solar panel system and the electrical infrastructure of the property are working together and not “clashing.”
9. Finally, we can submit to close out the permit and submit the final project documents to the utility and NYSERDA. Then, we wait up to 15 business days for the utility to put the net meter on the house. Net metering is how your utility account gets credited. Read more about it here.
When the project is complete, you can rest assured that our team will be easily accessible for any service or support required. With our 25-year warranty, we see our projects as partnerships and relationships with customers, not simple transactions. Our service and support team works daily with customers to ensure the best service possible. We hope this helped answer your questions about the solar installation process with Kasselman Solar!